Information we collect
In order to provide our customers with our products and services, we may collect and use personal information about you and others. If we are not provided with all the personal information we request, we may not be able to supply our products and services.
The type of information we collect includes names and addresses and other contact details. If you buy products and services from us, your credit card details will be collected and stored on a third party payment gateway – not by us.
How we collect personal information
Generally, we collect an individual’s personal information from that individual. For example, when you register your account with us and enter your personal information on the registration page.
However, occasionally we may also collect personal information from someone other than the User, for example when you authorise us to collect your personal information from your Facebook or Google account.
Purpose of collection
We collect personal information so we can:
Use and Disclosure
We use and disclose the personal information we collect for the purposes indicated above, and for other secondary purposes.
We usually disclose the personal information we collect to our related entities, service providers and contractors, who help us supply our products and services.
Except where indicated above, we will not use or disclose personal information unless:
We may use personal information to advise the individual concerned of new products and marketing initiatives that we think may be of interest to them. This may include product and service offerings, newsletters and general information about us.
Those who prefer not to receive information about our products and services can ask to be removed from the relevant circulation list by contacting contact us, using the details listed below.
If at any time you want to know what personal information we hold about you, you are welcome to request access to that information by contacting us, using the details listed below.
Quality & correction
At all times we strive to ensure that the information we hold about you is accurate, complete and up-to-date. If at any time you believe the personal information that we hold about you is incorrect, incomplete or inaccurate, you can either update it on the Co. Cups mobile device application, or let us know and we will use all reasonable efforts to correct the information.
Website & cookies
To ensure we are meeting the needs and wants of our website users, and to develop our online services, we may collect aggregated information by using cookies or similar electronic tools.
We do not use this technology to access any personal information of a user in our records and a user cannot be personally identified from a cookie.
We are committed to constantly improving our procedures so that personal information is treated appropriately. If you feel that we have failed to deal with your personal information in accordance with this policy, please contact us, using the details listed below, so we have an opportunity to resolve the issue to your satisfaction.
We will log your complaint and our privacy officer will:
If you require more detailed information about our information handling practices or if you have any concerns about our handling of your personal information, please let us know by contacting us at:
RUZI Group Pty Ltd
Email: [email protected]
We will endeavour to respond to your concerns as quickly as possible.